1. Our accessibility commitment

• Target standard. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C).
• Applicable legal frameworks considered. Our accessibility work is informed by:
  • The Americans with Disabilities Act (ADA) Title III as applied to commercial websites;
  • Section 508 of the US Rehabilitation Act and its harmonized standards;
  • Directive (EU) 2019/882 (European Accessibility Act), effective for consumer-facing e-commerce from 28 June 2025;
  • The UK Equality Act 2010;
  • The Accessibility for Ontarians with Disabilities Act (AODA);
  • The California Unruh Civil Rights Act, to the extent it incorporates ADA obligations.

2. Status and last review

• Status: work in progress during initial launch. We are actively improving the site’s conformance to WCAG 2.2 Level AA.
• Review date: 2026-05-06.

3. Known limitations

During this initial launch, certain areas may not yet fully conform to WCAG 2.2 Level AA. Known limitations include:

• Some third-party embedded widgets (payment iframes hosted by Stripe, live-chat hosted by Intercom) inherit the accessibility of their providers and are updated as the providers improve.
• Not all PDF outputs (including the digital IAA-DLT PDF) are yet optimized for screen readers; we are working on an accessible PDF version.
• Image alt text and form-field labels are being audited and improved on a rolling basis.
• Color-contrast and keyboard-navigation audits are being completed.

If you encounter an accessibility issue not listed above, please contact us at hello@internationalautomobileauthority.com. We aim to acknowledge every accessibility complaint within five (5) business days and to resolve or provide a workaround as quickly as reasonably possible.

4. Assistive-technology compatibility

We aim to support current versions of mainstream assistive technologies, including:

• Screen readers (NVDA, JAWS on Windows; VoiceOver on macOS and iOS; TalkBack on Android);
• Browser zoom and text resizing up to 200 percent;
• Keyboard-only navigation;
• Speech-recognition input.

5. Feedback mechanism

• Please send accessibility feedback, requests for alternative formats, or complaints to hello@internationalautomobileauthority.com.
• We will confirm receipt and, where feasible, provide information, services, or accommodations in an accessible alternative format on request.
• We are committed to continuous improvement and welcome user feedback.

6. Future work

We are performing rolling accessibility audits and will update this Statement as improvements are made. We commit to a minimum of one full accessibility review per year.

7. Contact

• Accessibility feedback: hello@internationalautomobileauthority.com