1. Shipping Methods and Carriers
We offer two shipping options:
- Free Shipping: Available for all orders.
- Paid Shipping: Via DHL or FedEx for expedited delivery.
2. Processing Times
Orders are processed within 1 to 3 business days (Monday to Friday). Orders placed on Saturday and Sunday are processed on Monday.
3. Shipping Times and Costs
- FedEx: 3-7 days shipping time, with a cost of $29 USD.
- Free Shipping: Typically takes 15-30 days, depending on the destination country.
4. Worldwide Shipping
We ship our products globally, ensuring that our customers worldwide can receive their orders.
5. Tracking Information
Customers receive an email with a tracking number and a link to track their order, applicable for both free and paid shipping options.
6. Handling of Lost or Damaged Shipments
In case of lost or damaged shipments, customers are encouraged to contact us. We will ship a replacement at no additional cost.
7. Customs and Import Duties
Our products, being documents, are not subject to customs and import duties.
For any inquiries or situations not addressed in our policy, please don’t hesitate to reach out to our 24/7 support team at Hello@internationalautomobileauthority.com for assistance. We are always here to help and ensure your satisfaction with our services
